GLOSSARY > API INTEGRATION

API Integration

The connection between two or more applications, via their APIs, that lets those systems exchange data.

API Integrations are the hands and eyes of Agentic Workflows. By connecting an LLM to internal enterprise APIs, the AI can transcend beyond just answering questions to actually executing tasks—such as creating Jira tickets, analyzing Salesforce pipelines, or managing supply chain logistics autonomously.

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